Open 24 Hours, 7 Days  ·  Under 30-Minute Response in Portage  ·  Serving Kalamazoo County Since 2018

  The far west end of our area — 24 hours

Towing in Mattawan, MI

The farthest town we cover as a matter of routine, the only one outside Kalamazoo County, and the one where we are most careful about what we promise on the phone.

☎ Call (269) 350-8697

Typical response40 to 55 minutes
From our baseRoughly 16 miles west
CountyVan Buren, not Kalamazoo
Main corridorsI-94 and Red Arrow Highway

The honest version

Our Longest Run, and Why We Still Make It

Mattawan is the only town on this site that is not in Kalamazoo County. The village sits in Antwerp Township, Van Buren County, which sounds like a technicality until it snows. A different county means a different road commission, a different plowing schedule and a different sheriff’s department coordinating a closed road — so the same storm can leave the pavement in Portage clear and the pavement here still under several inches at the same hour of the morning.

It is also our longest routine run, roughly sixteen miles west of base, and we would rather be blunt about that than lose your evening. Realistically you are looking at 40 to 55 minutes in decent conditions, and materially longer in a storm — which, given what the weather does out here, is exactly when you are most likely to be calling. If you are somewhere genuinely dangerous and someone closer can reach you first, we will say so instead of booking the job.

The weather is the real story here. Every mile west is a mile closer to Lake Michigan, and Mattawan sits far enough into the lake-effect belt that a band which puts a dusting on Portage can put a serious accumulation on the roads around the village. That is not a marketing line, it is the reason our winter call mix changes shape at this end of the map: less “my car will not start” and considerably more “my car is in the ditch and I cannot feel my hands.”

Two roads do the same journey through here at different speeds, and which one you are on changes the entire call. I-94 runs past the village carrying freight between Detroit and Chicago at seventy-odd miles an hour. Red Arrow Highway, the old road, runs alongside it at a fraction of that, through driveways and frontage. A breakdown on the first is a shoulder job with traffic thundering past; the same breakdown on the second is a routine load. Tell the dispatcher which road you are on before you tell us anything else.

West and north of the village the land turns into orchard and vineyard country, and the side roads follow suit — narrow, sometimes unpaved, with soft edges and no lighting whatever. In summer that same stretch of I-94 fills with traffic heading for the lakeshore, which adds a seasonal layer of out-of-town breakdowns from drivers who have no idea where they are. Both situations come down to the same thing: describe the surface and the nearest crossroad, and we will bring the right truck the first time.

Where we go

Areas We Cover Around Mattawan

The village

Compact, easy to find and our quickest work out here once a truck is rolling. Residential streets and school-related traffic, with the usual older-village constraint of driveways that a flatbed cannot always sit in.

Main StreetThe residential streetsSchool lotsVillage businessesChurch and community lots

I-94 and Red Arrow Highway

The two through-routes, and the single most useful thing you can tell us. Freeway or old road, and which direction you were traveling — on a divided highway that decides how long we take to physically reach your side.

I-94 westbound toward Paw PawI-94 eastbound toward KalamazooRed Arrow HighwayThe interchange approachesFreeway shouldersFrontage and service roads

Antwerp Township and the orchard country

Where the recoveries happen. Unlit, narrow, soft-edged and slow to be plowed. Out here the surface underfoot matters as much as the address, because it decides whether we can load on the spot or have to winch you to firm ground first.

Township side roadsOrchard and vineyard drivesUnpaved and seasonal surfacesUnlit crossroadsDeep winter ditchesField and farm approaches

Ranked by how often it happens

What We Get Called For Here

Winter dominates this list in a way it does not anywhere else we work. Take the snow out of Mattawan and the order below rearranges completely.

1. Slide-offs in lake-effect snow

The defining Mattawan call. Township roads that have not been plowed yet, a car sitting nose-down in a filled ditch where the snow hides how deep it actually is. This is winch work, and often the vehicle drives away afterward.

2. I-94 breakdowns near the county line

Freight and long-distance traffic that fails at the western end of our patch. High speed, narrow shoulder, and frequently a driver who cannot tell us anything about where they are beyond the direction they were going.

3. Batteries after a cold snap

A marginal battery survives a Portage winter and gives up on a Van Buren County one. We test the battery and the charging system on scene so you know whether a jump gets you home or just gets you to the next failure. We do not sell batteries.

4. Which direction the car goes

Less a fault than a decision. From here your shop is often east toward Kalamazoo and Portage while the nearest one is west, and the mileage between those two choices is the biggest single line on the bill.

5. Lockouts around the village

School lots, village businesses and residential driveways. The straightforward end of the work — the only real variable at this distance is how long you are standing outside before we arrive, so tell us if you have a child or a pet in the car.

6. Fuel and tire calls on Red Arrow Highway

Running dry or shredding a tire on the old road rather than the freeway. Easier and safer to work than the equivalent on I-94, and often solvable on the spot with two or three gallons rather than a tow.

Straight answers

Mattawan Questions

Mattawan is in Van Buren County. Do you actually come out this far?
Yes, routinely. County lines do not mean anything to a tow truck — they matter for who plows the road and who closes it, not for who can drive down it. Mattawan sits at the outer edge of the roughly twenty-mile radius we work, so it is inside our normal area rather than a special trip. What being at the edge does change is the time, and that is the part we will be straight with you about before anything is dispatched.
Does the snow here really differ that much from Portage?
It can, and it is the main reason we treat Mattawan as its own case. Lake-effect bands set up off Lake Michigan and drop most of their load on the western side of the region before they get anywhere near us, so it is entirely normal for the roads out here to be considerably worse than the ones outside our door at the same moment. Practically, that means two things: our drive to you is slower than the map suggests, and the vehicle we send may be chosen for the recovery rather than the tow.
I am on Red Arrow Highway, not I-94. Does that change anything?
It changes almost everything, which is why it is worth saying up front. The two roads run near enough parallel, so a location description that leaves it out is genuinely ambiguous to us. On Red Arrow the speeds are lower, there is somewhere to pull in, and we can usually work beside the vehicle without traffic management. On I-94 you are on a freeway shoulder with semis passing at speed, which changes how we approach, how we position the truck and how quickly we want you out of there.
My road has not been plowed yet. Can you still reach me?
Usually, but tell us that when you call rather than letting us discover it. A tow truck is heavy and a loaded one is heavier still, and there is no sense in us adding a second stuck vehicle to your road. On unplowed township surfaces we may winch your car out to a road that has been cleared and load it there instead of trying to bring the flatbed all the way in. If the road is genuinely impassable we will tell you that too, and roughly when we think it will not be.
Do you go farther west than Mattawan?
We will, but Mattawan is about where routine ends and case-by-case begins. Past here we are quoting the job rather than dispatching it, and being honest that the wait is a real one. If you are west of the village and stuck somewhere cold or exposed, call anyway — but expect us to ask whether there is somebody nearer, and to tell you plainly if we think there is. Pre-booked transport is a different matter entirely, and distance there is just a number on a quote.

Stuck Out in Mattawan?

Tell us which road you are on and what the surface is doing. You will get a real number, including when that number is not the one you wanted.

Nearby: Kalamazoo · Schoolcraft · I-94 towing · Full service area

Portage Tow Truck
Portage, MI 49002
Phone: (269) 350-8697
Email: info@portagetowtruck.com
Open 24 hours, 7 days a week